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Current AMA Consulting Group Job Openings

AMA Consulting Group is truly an AMAzing place to work.  AMA is on the forefront of industry and is leading the way to provide exceptional opportunities for growth. A fully remote workforce, we use top-tier technology and innovative means to foster a traditional office atmosphere. 

A workplace dedicated to diversity, excellence, and giving back, AMA has won numerous awards for excellence in leadership, innovation, and our community. We offer comprehensive benefit plans, paid parental leave, a fantastic employee assistance program, and generous time off opportunities, including PTO, Holidays and personal days. We are an organization that truly cares about the growth and balance of our employees and offer programs that truly support employees achieving their highest potential. Join AMA today and allow your strengths to shine.  

Title: Eligibility Specialist (“ES”)
Supervisor: ES Lead
Location: Remote/At-Home
Status: Full-Time/Non-Exempt

The Objective of the Position

The Eligibility Specialist will process various transactions and functions related to federally subsidized programs. Their tasks would include determining and documenting applicant and/or participant eligibility, income, rent and other contractual relationships within the parameters of the subsidized program. The ES operates under program policy, procedures and regulations including Federal, state and local regulations. The ES will be responsible for accurate and complete files/transactions, resolution of customer services cases and responsiveness to participant and client inquiries.

Eligibility Specialist Responsibilities

  • Educate participants on program requirements and obligations
  • Conduct participant briefings as needed
  • Conduct eligibility and intake activities for program applicants & participants
  • Conduct routine recertifications within required time frames as needed
  • Determine client subsidy as needed Prepare/Execute client contracts as required by the program
  • Resolve concerns
  • Process all transactions within the programs required business systems and procedures
  • Maintain accurate and complete applicant/participant files
  • Respond to and resolve any quality control findings associated with work completed
  • Provide excellent customer service to participants, co-workers, clients and vendors
  • Handle all contacts(phone) accurately and professionally
  • Conduct all job functions in alignment with the program policies procedures, regulations and other state and local requirements
  • Ensure regular attendance and punctuality
  • Perform other duties as assigned

Eligibility Specialist Requirements

  • Possesses the ability to interpret laws, rules and regulations.
  • Able to execute tasks and assignments while maintaining adherence to deadlines
  • Able to solve problems independently
  • Ability to use computers and other forms of technology to gather data, communicate and report to other individuals and agencies.
  • Intermediate to Advanced skills in Microsoft Applications, including but not limited to Excel, Word and Outlook
  • Ability to type 35 WPM
  • High Attention to Detail
  • Ability to communicate professionally, verbal and written

Education/Experience Required:

  • Certification license related to federally subsidized programs would be preferred High School Diploma/ GED required
  • 1+ years’ experience in Data entry or related field

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Title: Human Resources Manager
Supervisor: Director of Human Resources
Location: Remote/At-Home
Status: Full-Time/Exempt

The Objective of the Position

The HR Manager will oversee all aspects of Human Resources practices and processes. The Human Resources Manager is the go-to person for all employee-related issues. They will manage activities such as job design, recruitment, employee relations, performance management, and talent management.  The HR Manager is important to business success as people are a business’s most important asset.  The HR Manager ensures a happy productive workplace where everyone works to realize the company’s established mission and objectives.  Promoting corporate values and shaping a positive culture is a vital aspect of a complete HR manager. 

Human Resources Manager Responsibilities

  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Bridge management and employee relations by addressing demands, grievances, or other issues
  • Manage the recruitment and selection process
  • Support current and future business needs through the development, engagement, motivation, and preservation of human capital
  • Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
  • Nurture a positive working environment
  • Oversee and manage a performance appraisal system that encourages high performance
  • Maintain pay plan and benefits program
  • Assess training needs to apply and monitor training programs.
  • Report to management and provide decision support through HR metrics
  • Ensure legal compliance throughout human resource management
  • Manage and Train HR Team

Human Resources Manager Requirements

  • Proven working experience as HR manager or other HR executive
  • People-oriented and results-driven
  • Demonstrable experience with human resources metrics
  • Knowledge of HR systems and databases
  • Ability to architect strategy along with leadership skills
  • Excellent active listening, negotiation, and presentation skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • In-depth knowledge of labor law and HR best practices
  • Highly proficient in MS Office

Education/Experience Required

  • 5+ years’ experience in Human Resource Management
  • Human Resource Degree or equivalent preferred

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Title: ERAP Compliance Specialist
Supervisor: Assistant Manager for Compliance.
Location: Remote/At-Home
Status: Full-Time/Non-Exempt

Objective of the Position

The ERAP Compliance Specialist is an operational support position where you would be independently responsible for overseeing and conducting quality assurance on ERAP productivity and performance for both AMA staff and clients. This position requires a superior understanding of the Emergency Rental Assistance Program and ability to apply regulations and ensure the quality of work performed. The position duties include a wide range of quality control activities to include, but not limited to, determining compliance needs for each project, evaluating accuracy of various processes, identifying areas of challenge and providing recommendations for improvement and ongoing training/development. Compliance Specialist Responsibilities Work with Assistance Manager of Compliance in determining quality control needs for each project Assist in the creation of new performance standards for projects as needed Provide recommendations on changes to existing performance standards Utilize existing performance standards to evaluate assigned items/processes to be audited Make ERAP quality control selections and perform reviews based on client/business needs Conduct all ERAP compliance activities in alignment with each client policies and procedures, HUD regulations and other state and local requirements Evaluate results of reviews, identifying areas of challenge Provide periodic reports to Project Manager regarding results of QC Provide recommendations on resolving challenges observed/discovered Perform other duties as assigned

Compliance Specialist Requirements

  • Strong knowledge of emergency rental assistance programs
  • Exceptional technical ability
  • Intermediate to Advanced skills in Microsoft Office Applications
  • Strong analytical skills Highly inquisitive Excellent interpersonal skills
  • Ability to type 35 WPM
  • High attention to detail
  • Ability to communicate professionally, verbally and written
  • Intermediate to Advanced problem-solving skills
  • Ability to quickly and effectively learn new systems and applications
  • \Ability to multi-task and jump from project to project as needed

Education/Experience Required

6 months tenure as a Eligibility Specialist and have worked on multiple teams or multiple levels Or have worked on Quality Assurance Team, Compliance, Fraud, or a technical escalations Team.

Key Measurable Performance Indicators

Be able to perform 15+ Completed Audits Files per day. Maintain a 30 Minutes per Aduit Average Maintain a 90% Audit accuracy rating.

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Title: Customer Support Manager
Supervisor: Director of Program Management
Location: Remote/At-Home
Status: Full Time/Exempt

The Objective of the Position

The Customer Support Manager is responsible for achieving results associated with the larger picture of the organization and its strategic goals with our Customer Support Call Centers. The Customer Support Manager will oversee the functional operations of the customer support call center and establish organizational processes and strategies and add improvements, as necessary. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because environmental and organizational conditions change rapidly, the work involves innovation and creativity in generating ideas for quick response. Decision-making is focused on implementing practical, timely solutions. The job requires getting things done quickly and handling a variety of activities. Self-assurance, and the confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of others is essential.

Customer Support Manager Job Responsibilities

  • Uphold the values and goals of the company by performing duties to the best of your ability
  • Their main duties include implementing policies, and strategies and making decisions to improve quality, productivity, and efficiency levels along with creating an enjoyable culture.
  • The scope of the job may require effective delegation to proven people especially routine and repetitive details should be delegated but with responsibility for follow-up and accountability for timely results.
  • Establish, assess, and enforce customer service standards
  • Identify and assess key performance indicators
  • Create strategies to achieve goals
  • Long-term planning to create initiatives that further the company’s overall goals Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
  • Assessing and analyzing project budgets to find ways to minimize expenses and optimize profits Communicating with senior officials Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
  • Identifying opportunities to expand or shift courses in order to take advantage of changes in the market

Customer Support Manager Job Requirements

  • A leadership style that is firm and goal oriented, and yet motivates, trains, and engages others in an enthusiastic way is important.
  • The emphasis on building rapport and relationships with individuals and groups requires an outgoing, poised, and persuasive communication style.
  • Because the pace of the work is faster than average, the ability to learn quickly and thoroughly while continually recognizing and adapting to changing conditions is critical. While the job requires the ability to act independently, a sense of urgency and the confidence to handle a variety of challenges, a full commitment to the success of the business and high standards of achievement are expected in this position.
  • Proficiency in communicating clearly and concisely to senior management
  • Ability to assess project risk potentials and discover potential problems before they occur
  • Analytical problem-solving skills with attention to details Ability to set overall strategy and drive process improvement Excellent oral and written communication skills Proficiency in Microsoft Office (Outlook, Excel)

Education/Experience Required

    • 2+ years of Public Relations Experience /Education Required
    • Experience with the Government Sector Preferred but not required
    • 4+ years in Call Center Operations Management Required
    • Bachelor’s Degree in Business, or a related field or equivalent education required
    • Multi-team management experience required

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Title: Operations Manager 
Location: Remote/At-Home

The Objective of the Position

The Operations Manager will oversee their assigned projects’ organizational processes and add improvements as necessary. Their main duties include implementing policies, strategies and making decisions to improve productivity and efficiency levels and building a productive and enjoyable company culture. The Operations Manager is responsible for keeping track of the big picture and identifying potential areas of improvement.

Operations Manager Responsibilities

  • Uphold the values and goals of the company by performing duties to the best of your ability
  • Identify production goals and build out a strategy to achieve the goal
  • Assess and identify key performance indicators (KPI’s)
  • Long-term planning to create initiatives that further the company’s overall goals
  • Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
  • Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
  • Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
  • Communicating with the board or other senior officials about shifting company priorities and projects
  • Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
  • Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Operations Manager Requirements

  • Demonstrated capacity for working in highly pressured & volatile environments
  • Proficiency in communicating clearly and concisely to senior management
  • Ability to assess project risk potentials and discover potential problems before they occur
  • Analytical problem-solving skills with an impeccable attention to detail
  • Ability to set overall strategy and drive process improvement
  • Excellent oral and written communication skills
  • Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment
  • Proficiency in Microsoft Office (Outlook, Excel)
  • “Big picture” thinking, which is key to addressing top-level concerns and finding the best path forward from all of the available data

Education/Experience Required

    • Bachelor’s degree in Operations Management, Business, or a related field preferred
    • 5-7+ years management and operational leadership experience
    • Multi-team management experience

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Title: Accounts Payable Specialist
Location: Remote/At-Home
Status: Full-Time/Non-Exempt

The Objective of the Position

The Accounts Payable Specialist will be responsible for the financial processing of transactions for the Company. The Accounts Payable Specialist will be tasked with receiving, opening, and logging invoices on the ledger, as well as other duties like bank reconciliation, accounts payable invoice and data entry, and expense report handling. In order to be successful in this role, the Accounts Payable Specialist will need to be proficient in Microsoft Office applications, particularly in Word and Excel. An ideal candidate must have a good understanding of payments, the accounting process, and budgeting.

Accounts Payable Specialist Responsibilities

  • General ledger journal entries and credit card and bank account reconciliation
  • Process check requests and expense reports on a regular basis
  • Accurately review, code, and process invoices
  • Perform monthly reconciliations
  • Handle payments in an organized and timely manner
  • Develop and maintain Excel spreadsheets Internal credit card reconciliation when required
  • Ensure imaging of invoice supporting documents is timely and accurately performed
  • Assist with audit support as necessary
  • Assist in streamlining the accounts payable process
  • Work with account receivable clerk and others to resolve account issues when necessary
  • Handle expense reports
  • Compare purchase order, prices, terms of payments and other charges
  • Other responsibilities include pre-check run, batch reviews, 1099 administration and Vendor Management
  • Addressing payment issues and escalating when necessary

Accounts Payable Specialist Requirements

  • Excellent written, verbal and social communication skills
  • Proficient in Word, Outlook, and PowerPoint
  • Advanced abilities with Excel Comfortable using a computer for various tasks beyond general accounting
  • Able to handle supervisory responsibility if necessary
  • Understanding of payments, accounting, and budgeting
  • Strong time management and organizational skills
  • High degree of attention to detail
  • Able to work independently and prioritize tasks
  • Strong analytic abilities

Education/Experience Required

  • 2+ years’ proven work experience as an Accounts Payable/Receivable Specialist or relevant role
  • AS degree in Finance, Accounting, Economics or a related field preferred 

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Title: Systems Application Support Technician
Supervisor: Project Manager (PM)
Location: Remote/At-Home
Status: Full-Time (Must reside in AZ, FL, IL, MT, PA, SC, NC, TN, TX, VA or AL)

The Objective of the Position

The Systems Application Support Technician is responsible for providing assistance in all areas of application
programming, including design, implementation, testing, and maintenance. They would assist in the formulation
of best practices for users of applications. The Systems Application Support Technician possesses a moderate
understanding of HTML, Java Script and other coding methods. They will work directly with the PM to assist in
building out applications, forms and other programs.

Systems Application Support Technician Responsibilities

  • Troubleshoot software problems and/or technical errors
  • Perform testing of applications
  • Provides support for implementing, enhancing, integrating, and maintaining applications
  • Audit systems and assess their outcomes and needed improvements
  • Perform moderate coding, debugging, testing and configuration of buildouts
  • Ensure security of data
  • Assist with other tasks as assigned

Systems Application Support Technician Requirements

  • Working knowledge of computer systems, security, network and systems administration, databases and data
    storage systems
  • Strong organizational skills
  • Excellent communication skills
  • Strong interpersonal skills and extremely resourceful

Education/Experience Required

  • Knowledge of SQL, Podio, Cognito preferred
  • 1-2+ years of experience working in Systems Application and database application or a related field
  • 1-2+ years of Coding Experience or related experience, HTML/Java Script preferred

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Department: Program Management
Supervisor: Program Director or Program Manager
Location: Remote/At-Home (must reside in AZ, FL, IL, MT, PA, SC, NC, TN, TX, VA or AL)
Status: Full-Time/Non-Exempt

The Objective of the Position

Working for a fast-growing, dynamic team, the Program Accounting Supervisor will be a key business collaborator in leading a team and preparing and examining financial records. The Program Accounting Supervisor is responsible for supervising, coordinating, and overseeing processes set forth by the Finance Team. They will also ensure records are accurate and taxes are paid.

Program Accounting Supervisor Responsibilities

  • Responsible for planning, implementing, coordinating, and supervising the daily activities and services of their assigned projects and/or program(s).
  • Accountable for the leadership and performance of assigned staff and for planning and evaluating program or project activities.
  • Delegates and coordinates services to assure the best possible outcomes, and may also directly provide services as necessary in accordance with established policies and procedures.
  • Position may include on-call responsibility to meet program needs.
  • Facilitates implementation and coordination of services.
  • Ensures a safe, secure, and legal work environment by ensuring that the program is following regulatory practices that comply with HIPPA, AHCA and other applicable governmental regulations.
  • Demonstrates effective cost management strategies, and coordinates resources.
  • Monitors and evaluates services and outcomes, assesses benefit value to cost, reviews plans for continuity of care, and facilitates plan modifications as indicated.
  • Assesses customer satisfaction and compliance with services.
  • Demonstrates appropriate techniques in monitoring and evaluation of services and outcomes.
  • Documents activities, records services and outcomes, and submits confidential reports as required.
  • Understands requirements of various funding sources Maintains knowledge of trends, best practices, and regulatory changes related to their program(s).
  • Understands the role of the interdisciplinary team, and encourages participation from all persons involved.
  • Produces appropriate reports to internal and external customers as required.
  • Ensures that assigned personnel are informed of all pertinent information they need to perform their roles effectively, and that they are held accountable for meeting all applicable administrative standards, practices and requirements.
  • Completes accurate and timely performance evaluations on assigned staff.
  • Effectively participates in assigned meetings, both internal and external.
  • Professionally represents the company to all consumers, and to the public.

Program Accounting Supervisor Requirements

  • Excellent written, verbal and social communication skills.
  • Skilled at process engineering and optimization.
  • Ability to recognize, evaluate, and resolve problems effectively.
  • Ability to apply critical thinking and critical decision-making skills with management.
  • Efficient office systems, reporting software, databases and other BI tools recommended.
  • Ability to work cross functionally and influence appropriately.
  • Advanced Microsoft Excel skills including VLookups and pivot tables.
  • Experience with general ledger functions.

Education/Experience Required 

  • BA/BS degree in Finance, Accounting or a related field.
  • Advanced credentials such as a Master of Business Administration / MBA or Certified Public Accountant / CPA are preferred.
  • 3-5+ years’ experience in Accounting, Finance or a related field.
  • 3-5+ years’ experience in Supervising a Team.

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Title: Project Controller

Supervisor: VP of Program Management

Location: Remote (must reside in either AZ, FL, IL, MT, PA, SC, NC, TN, TX, VA or AL)

Department: Programs Management

Status: Full-Time/ Exempt



The Objective of the Position

The Project Controller will be responsible for overseeing the financial and external audit activities of our subsidized housing programs. Our Project Controller will provide strategic financial input which includes projecting and forecasting program funding on a project. The controller will also be responsible for accurate fiscal reporting, provide advice and guidance on the best use of funds to meet program objectives and implement processes to mitigate risk and reduce waste.


Project Controller Responsibilities

  • Implement consistent accounting policies, practices, and procedures across all programs, upholding federal and legal standards.
  • Coordinates the development of budget guidelines, annual legislative funding requests, and budget documents.
  • Manage and monitor accounts, ledgers, and reporting systems ensuring compliance with appropriate financial program standards and regulatory requirements as well as the requirements of contributions and government contracts.
  • Maintain internal control safeguards for the receipt of program funds, program disbursement budget and actual expenditures.
  • Coordinate auditing process to ensure that auditors have all the information they need to render an accurate judgment of the program’s financial state.
  • Stay apprised of all the local, state, and federal laws around the subsidized housing programs and they must ensure that the programs operate within the proper parameters.
  • Establish financial and operating benchmarks, budgets, program monitoring, and reporting standards.
  • Ensure timely delivery of weekly and monthly program budget reports.
  • Prepare schedules for outside auditors and represent the program in the conduct of the annual audit.
  • Develop and enforce internal controls to ensure protection of program assets, policies, procedures, and workflows.
  • Oversee and support finance team with dynamic leadership that creates an environment of trust and productivity.
  • Provide public relations and client relations support.
  • Recommends and participates in the development of program policies and procedures as interpreted from the federal and state regulations.
  • Compiles scheduled and special reports, analyses, and feasibility studies such as annual data summaries and program status reports.
  • Performs research and analysis to evaluate programs and develop recommendations for more cost-effective organization or funding mechanisms.
  • Performs miscellaneous job-related duties as assigned.

Project Controller Requirements

  • Exemplary history of financial program management.
  • Working knowledge of federal compliance regulations and reporting.
  • Strong analytical skills.
  • Strong Problem-Solving Skills.
  • Excellent communication and interpersonal skills, customer focused.
  • Proven ability to motivate and monitor staff development.
  • Keen analytical and problem-solving skills.
  • Strong excel skills.
  • Strong Communication and Presentation Skills.
  • Are dependable and not easily thrown by an unexpected shift in priorities.
  • Comfortable in a fast-paced environment with tight deadlines.
  • Understand the importance of upholding mission while being both accurate and efficient.
  • Strong verbal and written communication and time management skills

Education/Experience Required 

  • Certified Public Accountant.
  • Public Accounting Audit Experience.
  • Treasury Management experience.
  • 5+ years of experience in a mix of public and private industry accounting.
  • 2+ Supervisory experience.

Key Measurable Performance Indicators

To be determined.


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Supervisor: Director or Manager
Location: Remote/ At-Home (must reside in AZ, FL, IL, MT, PA, SC, NC, TN, TX, VA or AL)
Status: Full-Time/Non-Exempt

The Objective of the Position
Working for a fast-growing, dynamic team the Financial Analyst will be a key business collaborator in forecasting, performance reporting, and expense management. To succeed in this Financial Analyst position, you will need to be comfortable with conducting financial modeling on various financial products, as well as measuring, analyzing and forecasting performance in conjunction with operating plans. The Financial Analyst will also advise management on the allocation of resources to best accomplish objectives and prepare reports for management.

Financial Analyst Responsibilities

  • Oversee the monthly and quarterly financial close process by working with accounting.
  • Function next to senior executives on strategic deep dives by developing financial models and insights on topics such as: Retention forecasts, Campaign Planning & Tracking, return on investment of strategic investments, event tracking and execution, strategic resource allocation, and prioritization.
  • Work closely with business partners in Accounting and Operations to execute against plans.
  • Create effective Business Intelligence (BI) to provide forward-looking insight and recommendation support.
  • Authenticate routine Area/Segment-level Bookings and P& L forecasting.
  • Assemble and overview forecasting reports.
  • Adaptable applicant skilled in dealing with large amounts of information and meeting expectations.
  • Track monthly and quarterly performance through comparison of actuals versus expectations and enable business partners to handle their resources.
  • Power monthly reporting to business partners on financial results and actions required
    Understand and explain internal and external drivers impacting performance and trending
    Inspect performance to date and assess potential risks and opportunities.
  • Comply with financial policies and regulations.

Financial Analyst Requirements

  • Excellent written, verbal and social communication skills.
  • Skilled at process engineering and optimization.
  • Ability to recognize, evaluate, and resolve problems effectively.
  • Ability to apply critical thinking and critical decision-making skills with management.
  • Efficient office systems, reporting software, databases and other BI tools recommended.
  • Ability to work cross functionally and influence appropriately.
  • Proficiency with Microsoft PowerPoint.
  • Advanced Microsoft Excel skills including VLookups and pivot tables.
  • Comprehensive knowledge of budget forecasting.
  • Budgeting experience required.
  • Financial planning experience.
  • Experience with general ledger functions

Education/Experience Required

  • BA/BS degree in Finance, Accounting or a related field.
  • Advanced credentials such as a Master of Business Administration / MBA or Certified Public Accountant / CPA are preferred.

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Title: Service Ambassador (SA)
Location: Remote/At-Home
Category: Full-Time
Starting Rate:  

The Objective of the Position 

The Service Ambassador (SA) will provide over the top customer service to families served under the various housing programs. This position requires exceptional customer service and sales skills. The Service Ambassador (SA) will answer questions and solve problems to provide a memorable experience for every client.

Customer Service Representative Responsibilities: 

  • Handle all contacts (phone) accurately and professionally
  • Respond to all the customer’s inquiries 
  • Research required information using available resources and knowledge
  • Accurately and thoroughly record call log notations in the system of record
  • Defuse and deescalate irate customers as to ensure great customer experience
  • Verify and update customer information
  • Identify and escalate priority issues
  • Perform data entry into SharePoint, and PHA business system
  • Provide excellent customer service to participants, landlords, co-workers, clients and vendors
  • Ensure regular attendance and punctuality
  • Perform other duties as assigned

Customer Service Representative Requirements

  • Strong written and verbal communication skills
  • Proficiency in MS Office
  • Excellent time management skills
  • Attention to detail and problem-solving skills

Education/Experience Required

  • 1+ year of customer services experience
  • High School Diploma/ GED required

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Title: HCV Specialist
Location: Remote/At-Home 
Category: Full-Time
Starting Salary: $

The Objective of the Position

As the HCV Specialist, your primary objective would be to provide complex customer service/relations as well as process various transactions and functions related to the HCV rental assistance programs. As an HCV Housing Specialist, your tasks would include determining and documenting applicant and/or participant eligibility, income, rent and contractual relationships with owners in support of the Housing Choice Voucher (HCV) operations using written administrative policies and procedures. As an HCV Housing Specialist, you will be responsible for accurate and complete files/transactions, resolution of customer services cases and responsiveness to participant and landlord inquiries. 

HCV Specialist Responsibilities

  • Educate participants on program requirements and family obligations
  • Conduct participant briefings as needed
  • Conduct eligibility and intake activities for program applicants & participants 
  • Conduct annual/interim recertifications within required time frames
  • Process and monitor participant moves to a new dwelling, including portability 
  • Determine housing assistance payment and tenant rent calculation
  • Prepare/Execute Housing Assistance Payment (HAP) Contracts 
  • Resolve concerns between owners, tenants and the Public Housing Authority (PHA)
  • Process all transactions within the PHA’s required business systems and procedures
  • Maintain accurate and complete applicant/participant files
  • Respond to and resolve any quality control findings associated with work completed
  • Provide excellent customer service to participants, landlords, co-workers, clients and vendors
  • Conduct all job functions in alignment with the PHA’s Administrative Plan, HUD regulations and other state and local requirements
  • Ensure regular attendance and punctuality
  • Perform other duties as assigned

HCV Specialist Requirements 

  • Possesses the ability to interpret laws, rules and regulations.
  • Able to execute tasks and assignments while maintaining adherence to deadlines
  • Able to solve problems independently 
  • Ability to use computers and other forms of technology to gather data, communicate and report to other individuals and agencies.
  • Intermediate to Advanced skills in Microsoft Applications, including but not limited to Excel, Word, Outlook and SharePoint
  • Ability to type 35 WPM
  • High Attention to Detail
  • Ability to communicate professionally, verbal and written
  • Intermediate to Advanced problem-solving skills
  • Ability to quickly learn new programs and applications
  • Ability to quickly adapt to new conditions depending on the need of client

Education/Experience Required 

  • Housing Choice Voucher (HCV) Program Certified Housing Specialist OR
  •  5+ years Housing Choice Voucher (HCV)/Public Housing/Property Management experience

APPLY NOW

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