Join Our Team

Be Part of Something Great!

Current AMA Consulting Group Job Openings

AMA Consulting Group is truly an AMAzing place to work.  AMA is on the forefront of industry and is leading the way to provide exceptional opportunities for growth. An almost completely remote workforce, we use top-tier technology and innovative means to foster a traditional office atmosphere. 

A workplace dedicated to diversity, excellence, and giving back, AMA has won numerous awards for excellence in leadership, innovation, and our community. We offer comprehensive benefit plans, a fantastic employee assistance program, and generous time off opportunities, including PTO, Holidays and personal days. We are an organization that truly cares about the growth and balance of our employees and offer programs that truly support employees achieving their highest potential. Join AMA today and allow your strengths to shine.  If you are looking for contractor opportunities with AMA Consulting Group please click HERE.

Title: Vice President of Sales

Overview

As the Vice President of Sales, you will be a key executive leader responsible for driving the sales strategy, managing the sales team, and achieving revenue targets. This role requires a dynamic and strategic leader with a proven track record of building and scaling successful sales operations. You will collaborate closely with cross-functional teams, develop sales initiatives, and foster a high-performance sales culture.

Key Responsibilities

Sales Strategy and Planning

    • Develop and execute a comprehensive sales strategy aligned with the company’s overall goals and objectives.
    • Analyze market trends, customer needs, and competitive landscape to identify opportunities and risks.
    • Create and implement sales plans to achieve revenue targets and drive business growth.

Team Leadership and Management

    • Lead, inspire, and manage a high-performing sales team, providing clear direction, coaching, and mentoring.
    • Set performance expectations, establish sales goals, and monitor team performance.
    • Recruit, onboard, and develop sales talent, fostering a culture of continuous improvement.

Revenue Generation

    • Drive revenue growth through effective sales tactics, client acquisition, and upselling.
    • Oversee key client relationships, ensuring customer satisfaction and loyalty.
    • Collaborate with the marketing team to align sales and marketing efforts for lead generation and conversion.

Sales Operations

    • Optimize sales processes, workflows, and systems to enhance efficiency and effectiveness.
    • Implement and monitor key performance indicators (KPIs) to track sales performance and identify areas for improvement.
    • Ensure accurate and timely sales reporting and forecasting.

Strategic Partnerships

    • Identify and cultivate strategic partnerships to expand market reach and drive sales opportunities.
    • Collaborate with key stakeholders to develop and maintain relationships with channel partners, distributors, and other key industry players.

Product Knowledge and Training

    • Maintain in-depth knowledge of the company’s products and services.
    • Provide ongoing training and development opportunities for the sales team to enhance product knowledge and selling skills.

Budget Management

    • Develop and manage the sales budget, ensuring efficient allocation of resources to achieve sales objectives.
    • Monitor expenses and adjust strategies as needed to meet financial goals.

Market Intelligence

    • Stay informed about industry trends, competitor activities, and market conditions.
    • Use market intelligence to inform sales strategies and maintain a competitive edge.

Qualifications

  • Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.
  • Proven experience as a successful sales leader with a track record of achieving and exceeding revenue targets.
  • Strong leadership, coaching, and team-building skills.
  • Excellent communication, negotiation, and presentation abilities.
  • Strategic thinker with the ability to translate business goals into effective sales strategies.
  • Demonstrated ability to build and maintain strong relationships with key clients and partners.
  • Experience with CRM systems and sales analytics tools.
  • Ability to travel as needed.

The Vice President of Sales will play a critical role in shaping the company’s growth trajectory and ensuring the success of the sales function. This position requires a results-driven leader with a strategic mindset and the ability to inspire and lead a high-performance sales team.

APPLY NOW

Title: HCV Specialist (Hybrid)
Supervisor: HCV Manager
Location: Hybrid – Chicago, IL
Status: Full-Time/Non-Exempt

The Objective of the Position

As the Housing Specialist, your primary objective would be to provide complex customer service/relations as well as process various transactions and functions related to the Government run rental assistance programs. As a Housing Specialist, your tasks would include determining and documenting applicant and/or participant eligibility, income, rent and contractual relationships with owners using written administrative policies and procedures. As a Housing Specialist, you will be responsible for accurate and complete files/transactions, resolution of customer services cases and responsiveness to participant and landlord inquiries.

Housing Specialist Responsibilities

  • Educate participants on program requirements and family obligations
  • Conduct participant briefings as needed
  • Conduct eligibility and intake activities for program applicants & participants
  • Conduct annual/interim recertifications within required time frames
  • Process and monitor participant moves to a new dwelling, including portability
  • Determine housing assistance payment and tenant rent calculation
  • Resolve concerns between owners, tenants and the Public Housing Authority (PHA)
  • Maintain accurate and complete applicant/participant files
  • Respond to and resolve any quality control findings associated with work completed
  • Provide excellent customer service to participants, landlords, co-workers, clients and vendors
  • Conduct all job functions in alignment with the PHA’s Administrative Plan, HUD regulations and other state and local requirements
  • Ensure regular attendance and punctuality
  • Perform other duties as assigned in a hybrid role (three days onsite, two days remote)

Housing Specialist Requirements

  • Possesses the ability to interpret laws, rules and regulations.
  • Able to execute tasks and assignments while maintaining adherence to deadlines
  • Able to solve problems independently
  • Ability to use computers and other forms of technology to gather data, communicate and report to other individuals and agencies.
  • Intermediate to Advanced skills in Microsoft Applications, including but not limited to Excel, Word, Outlook and SharePoint
  • Ability to type 35 WPM
  • High Attention to Detail
  • Ability to communicate professionally, verbal and written
  • Intermediate to Advanced problem-solving skills
  • Ability to quickly learn new programs and applications
  • Ability to quickly adapt to new conditions depending on the need of client

Education/Experience Required 

  • High School diploma/ GED required
  • Section 8 and/or Public Housing experience, preferred
  • Low Income Tax Credit Housing experience preferred
  • Property Management experience preferred
  • 2+ years’ working experience as a Housing Specialist or related field
  • Knowledge of regulatory standards and Housing Authority functions

Key Measurable Performance Indicators

  • To be determined

APPLY NOW

Title: Compliance Specialist
Location: Remote/At-Home (must reside in either AZ, FL, IL, MT, SC, NC, TN, TX or VA)
Status: Full-Time/Non-Exempt

The Objective of the Position

The Compliance Specialist is an operational support position where you would be independently responsible for overseeing and conducting quality assurance on productivity and performance for both AMA staff and clients. This position requires a superior understanding of and the ability to apply regulations and ensuring the quality of work performed.

The position duties include a wide range of quality control activities to include, but not limited to, determining compliance needs for each project, evaluating accuracy of various processes, identifying areas of challenge and providing recommendations for improvement and ongoing training/development.

Compliance Specialist Responsibilities

  • Work with Project Manager in determining quality control needs for each project
  • Assist in the creation of new performance standards for projects as needed
  • Provide recommendations on changes to existing performance standards
  • Utilize existing performance standards to evaluate assigned items/processes to be audited
  • Make quality control selections and perform reviews based on client/business needs
  • Conduct all compliance activities in alignment with each client policies and procedures, HUD regulations and other state and local requirements
  • Evaluate results of reviews, identifying areas of challenge
  • Provide periodic reports to Project Manager regarding results of QC
  • Provide recommendations on resolving challenges observed/discovered
  • Perform other duties as assigned

Compliance Specialist Requirements 

  • Exceptional technical ability
  • Intermediate to Advanced skills in Microsoft Office Applications
  • Strong analytical skills
  • Highly inquisitive
  • Excellent interpersonal skills
  • Ability to type 35 WPM
  • High attention to detail
  • Ability to communicate professionally, verbal and written
  • Intermediate to Advanced problem-solving skills
  • Ability to quickly and effectively learn new systems and applications
  • Ability to multi-task and jump from project to project as needed

Education/ Experience Required

  • Housing Choice Voucher (HCV) Program Certified Housing Specialist OR
    5+ years’ Housing Choice Voucher (HCV)/Public Housing/Property Management experience

Key Measurable Performance Indicators

  • To be determined.

APPLY NOW

Title: Call Center Representative (service ambassador)
Location: Remote/At-Home
Category: Full-Time

The Objective of the Position 

The Call Center Representative (service ambassador) will provide over the top customer service to families served under the various housing programs. This position requires exceptional customer service and sales skills. The Call Center Representative will answer questions and solve problems to provide a memorable experience for every client.

Call Center Representative Responsibilities: 

  • Handle all contacts (phone) accurately and professionally
  • Respond to all the customer’s inquiries 
  • Research required information using available resources and knowledge
  • Accurately and thoroughly record call log notations in the system of record
  • Defuse and deescalate irate customers as to ensure great customer experience
  • Verify and update customer information
  • Identify and escalate priority issues
  • Perform data entry into SharePoint, and PHA business system
  • Provide excellent customer service to participants, landlords, co-workers, clients and vendors
  • Ensure regular attendance and punctuality
  • Perform other duties as assigned

Call Center Representative Requirements

  • Strong written and verbal communication skills
  • Proficiency in MS Office
  • Excellent time management skills
  • Attention to detail and problem-solving skills

Education/Experience Required

  • 1+ year of customer services experience
  • High School Diploma/ GED required

APPLY NOW

AMA Webinar Series: On-Demand

Insights for Public Housing Leadership

If you missed one of our webinars, don’t worry! You can now view all of the AMA webinars on-demand at a time that works best for you. If you see something you like, click on the image and start watching. Enjoy!

Follow AMA on Social Media

Gain valuable ideas and insights to help public housing agencies achieve their full potential

Predictive Index

See Talent Optimization in Action!

FREE PI Behavioral Assessment.

Identify how you work and how you can collaborate best with others.