Job Title: Housing Specialist – Onsite
Reports To: Supervisor
Location: Onsite. Chicago West Office
FLSA Classification: Full-Time / Non-Exempt  

Objective of the Position: 

The Housing Specialist I is responsible for conducting initial and continued eligibility as well as routine transaction processing for subsidized housing programs. This role requires a foundational understanding of subsidized housing programs and effective communication skills to ensure accurate and timely assistance. 

Summary of Key Responsibilities: 

• Assist clients with the application process for subsidized housing programs (HCV, PH, LIHTC, etc.) 

• Review and verify documentation to determine eligibility. 

• Maintain accurate records of client interactions and case files. 

• Provide information and support to clients regarding program requirements and processes. 

• Conduct client interviews to gather necessary information. 

• Ensure compliance with federal, state, and local regulations. 

• Participate in team meetings and training sessions. 

Qualification and Skills: 

Education 

• High school diploma or equivalent required. 

• Associate or bachelor’s degree preferred. 

 Experience  

• Must complete specialist certification course within 60 days of hire.  

• Minimum of 1 year of experience in subsidized programs eligibility required. (Housing Choice Voucher Program preferred.) 

Skills and Competencies 

• Strong organizational and time management skills. 

• Excellent communication and interpersonal skills. 

• Ability to work independently and as part of a team. 

• Proficiency in Microsoft Office Suite. 

Travel Requirement: 

Travel required as project entails.  

Core Values Alignment   

Every role requires Core Values alignment to find success at AMA Consulting Group.  

Integrity • Highest ethical standards in all our actions • Building a foundation of trust with our clients and our team • Demonstrating reliability and Credibility in every aspect of our work • Maintaining honesty and trust   

Ownership • Taking responsibility and accountability for our actions • Being custodians of our collective success with care and determination • Recommitting to our goals and responsibilities with every challenge   

Results Driven • Making empowered decisions that drive positive impactful solutions. • Keeping the success of our clients as the primary goal • Stretching the limitations of what is possible.    

Service Excellence • Striving to exceed expectations in every interaction. • Going the extra mile by choice, not obligation • Creating positive lasting impressions and meaningful outcomes  

Equal Employment Opportunity Statement: 

AMA Consulting Group is an Equal Employment Opportunity employer. We are committed to providing a work environment free from discrimination and harassment. We ensure equal opportunity for all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, or genetic information. 

If you require accommodation to apply for a position, please contact our HR department at humanresources@amaconsultinggroup.com. 

Please note that this job description isn’t intended to cover every task or responsibility that might arise. Additional duties may be assigned as needed to support the evolving needs of the organization.