The Resident Data Playbook for Housing Authority Leaders

A practical workbook for housing authority leaders. Use it to turn the resident data you already collect into clear visibility, a stronger case for funding, and proof your programs change lives.
New Jersey Department of Community Affairs

Emergency Program Governance & Federal Fund Oversight Case Study
Municipality of Trujillo Alto Department of Housing

From Paper to Performance: A Program Management & Operational Modernization Case Study
5-Point Compliance Checklist for Housing Programs

A field-tested compliance tool for busy PHA teams. Use this 5-point checklist to quickly review files, flag risks, and stay audit-ready—no matter what program you’re running.
A Practical Guide to Landlord Recruitment and Retention for PHAs

Download the proven playbook trusted by PHAs to build strong landlord partnerships and boost voucher utilization.
A Real World HCV Recovery Strategy

Discover how one Housing Authority cleared their HCV recertification backlog in just 90 days—without burning out their team.
The Landlord Conversation Playbook Every PHA Needs

Stigma, misinformation, and fear are keeping your community’s voucher holders from securing safe, stable housing. This free guide walks you through 7 conversations that every PHA should be having with landlords—conversations that bust myths, build trust, and lead to real participation.
HUD Audit Guide

Get HUD audit-ready—fast. Our quick guide delivers clear essentials on tenant eligibility, income verification, accurate reporting, and compliance tips tailored for Public Housing Authorities. Short on time? We’ve got you covered. Stay compliant, stay funded, and keep moving forward.
PHA Staffing Guide

Whether you’re struggling to keep positions filled or simply want to optimize your workforce, we’ve got the solutions! You don’t want to miss this.
Task-Based Operations Management

This is your step-by-step guide to upgrading your operations. You’ll learn how to assess your team, develop new systems, and implement an exceptional process that fits your team.
