The Resident Data Playbook for Housing Authority Leaders
A practical workbook for housing authority leaders. Use it to turn the resident data you already collect into clear visibility, a stronger case for funding, and proof your programs change lives.
Municipality of Trujillo Alto Department of Housing
From Paper to Performance: A Program Management & Operational Modernization Case Study
A Practical Guide to Landlord Recruitment and Retention for PHAs
Download the proven playbook trusted by PHAs to build strong landlord partnerships and boost voucher utilization.
A Real World HCV Recovery Strategy
Discover how one Housing Authority cleared their HCV recertification backlog in just 90 days—without burning out their team.
The Landlord Conversation Playbook Every PHA Needs
Stigma, misinformation, and fear are keeping your community’s voucher holders from securing safe, stable housing. This free guide walks you through 7 conversations that every PHA should be having with landlords—conversations that bust myths, build trust, and lead to real participation.
PHA Staffing Guide
Whether you’re struggling to keep positions filled or simply want to optimize your workforce, we’ve got the solutions! You don’t want to miss this.
Task-Based Operations Management
This is your step-by-step guide to upgrading your operations. You’ll learn how to assess your team, develop new systems, and implement an exceptional process that fits your team.
Beyond Housing 101 Guidebook
PHA commissioners are met with the challenge of stepping into an environment and industry that is wildly complex and ever changing. This guidebook offers strategies, resources, and tools that will strengthen and advance our nation’s PHAs through our commissioners, and will give a better understanding of how to use the information, tools, and resources they are given.
Quick Guide to Landlord Incentives
Our quick guide gives you the fast basics! Get straight and to the point information that will get you started on developing your incentive program FAST! If you are tight on time, then this cliff notes version is right up your ally.
Comprehensive Guide to Landlord Incentives
Our comprehensive guide is jam-packed with all the information you need to start offering incentives to draw more landlords to your HCV program! In this guide you will find an extensive description of each incentive, funding sources, and real-life examples of how these incentives have been successfully implemented by PHAs across the country.