Organization Type: Public Housing Authority
Location: Grand Rapids, Michigan
Engagement Type: LIHTC Compliance Review, Internal Controls & Quality Assurance
Programs Supported: Low-Income Housing Tax Credit (LIHTC) Program
Compliance breakdowns in tax credit programs represent significant risk for public housing agencies, particularly when internal controls and program responsibilities overlap across funding streams.
The Grand Rapids Housing Commission entered a critical period in which leadership identified warning signs that LIHTC compliance was slipping. An initial process mapping exercise confirmed those concerns: tenant files were disorganized and incomplete, staff often relied on HUD 50058 requirements instead of LIHTC standards, and internal controls were weak with significant overlap between Section 8 and LIHTC responsibilities.
As a result, more than 320 tenant files were overdue for review, leading to mounting documentation gaps, declining confidence in compliance accuracy, unresolved program errors, and elevated funding and investor risk.
Grand Rapids partnered with AMA Consulting Group to provide project management, on-site compliance support, and internal controls development during this high-risk period.
AMA’s role focused on stabilizing compliance integrity while maintaining operational continuity. By embedding a project manager and compliance specialists on site, enforcing review discipline, and separating LIHTC responsibilities from HUD program duties, AMA guided the agency from fragmented processes toward a structured, audit-ready compliance environment.
Beyond completing the file review, AMA helped Grand Rapids establish a governed, sustainable compliance environment. The agency is now positioned to maintain reliable LIHTC operations, protect funding streams, and operate with strengthened internal controls and accountability across properties.
Compliance challenges are governance issues as much as they are technical ones. AMA Consulting Group partnered with the Grand Rapids agency to clear the file backlog, establish sustainable internal controls, and equip staff with the tools and training needed to maintain LIHTC compliance long after the engagement ended.
Every agency’s situation is just as unique, but the path forward doesn’t have to be unclear. AMA brings the expertise, structure, and hands-on support your team needs to move forward with confidence.
