Organization Type: State Government Agency
Location: State of New Jersey
Engagement Type: Emergency Program Governance & Execution
Programs Supported: ERAP, EPP and HPP
During a national state of emergency, the State of New Jersey Department of Community Affairs (DCA) was responsible for the rapid and accountable deployment of unprecedented levels of federal funding to prevent housing instability.
Legacy, paper-based processes and mail-dependent workflows were no longer viable. Demand surged overnight, deregulation accelerated program rollout, fraud risk reached historic levels, and families faced imminent eviction.
The State needed to move with urgency while maintaining financial integrity, audit readiness, fraud prevention, and accountability, all within a fully remote operating environment and across multiple non-integrated systems.
The State partnered with Nan McKay and AMA Consulting Group as joint execution partners.
AMA served as an enterprise governance and oversight partner, ensuring disciplined control of federal funds while enabling rapid execution. AMA’s role focused on program governance, system ownership, multi-system data reconciliation, fraud controls, and executive-level visibility across intake, eligibility, and financial disbursement environments.
Within the first 45 days of program execution
Throughout execution, data integrity was preserved across multiple non-integrated systems, and the program operated effectively under intense federal scrutiny.
Beyond emergency response, the governance framework implemented during this engagement demonstrated that speed and accountability are not mutually exclusive. The State established a repeatable model for executing federally funded programs under crisis conditions while maintaining public trust, financial control, and audit defensibility.
When urgency is unavoidable, governance is non-negotiable. AMA Consulting Group partnered with the State of New Jersey Department of Community Affairs to execute at speed while protecting public funds, preventing fraud, and maintaining audit-ready operations under crisis conditions. action before issues escalate.
Every agency’s situation is just as unique, but the path forward doesn’t have to be unclear. AMA brings the expertise, structure, and hands-on support your team needs to move forward with confidence.
