Organization Type: Public Housing Authority
Location: San Francisco, California
Engagement Type: Enterprise System Conversion, Data Governance & Reconciliation
Programs Supported: Federally Regulated Housing Assistance Programs
Enterprise system conversions represent one of the highest-risk moments for public housing agencies, particularly when multiple operational systems are impacted simultaneously.
The San Francisco Housing Authority (SFHA) entered a critical system conversion affecting its system of record, inspection workflows, subsidy management, and federally required reporting. This effort followed two prior conversion attempts that did not fully resolve underlying data and integration issues.
As a result, inspection systems, tenant systems, and financial platforms operated independently, leading to unreconciled records, declining confidence in reporting accuracy, unresolved system errors, and elevated compliance and audit risk.
SFHA partnered with AMA Consulting Group to provide project management, system conversion support, and enterprise data governance during this high-risk transition.
AMA’s role focused on stabilizing data integrity while maintaining operational continuity. By enforcing reconciliation discipline, governance controls, and exception management, AMA guided the conversion from fragmented systems toward a unified, audit-ready data environment.
Beyond completing the system conversion, AMA helped SFHA establish a governed, sustainable data environment. The agency is now positioned to maintain reliable federal reporting, protect funding, and operate with strengthened data integrity across systems.
System conversions are governance challenges as much as they are technical initiatives. AMA Consulting Group partnered with the San Francisco Housing Authority to restore trust in data, protect federal funding, and establish audit-ready operations during and after a complex system transition.
Every agency’s situation is just as unique, but the path forward doesn’t have to be unclear. AMA brings the expertise, structure, and hands-on support your team needs to move forward with confidence.
