Operations Support

How to Maintain Current and Consistent Guidelines

In an ever-evolving industry, policies serve as the backbone of organizational structure and integrity. However, maintaining these policies to ensure they remain current and effective can be a challenging task and one that is often overlooked among day-to-day busy-ness.   In this blog, we’re going to dive into the nuts and bolts of keeping your organization’s […]

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How to Streamline Your Workflows for Efficiency

Today, we are kicking off a three-part series on the “Three Ps” of affordable housing: Processes, Policies, and People.   These three elements are the backbone of any organization, each playing a crucial role in its success. Together, they form the foundation of an organization, shaping its identity, performance, and ultimately, its success. If your agency

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Future-Proof Your PHA with the Next Generation of Talent

We are tackling a topic that’s been at the top of the hot topics list for a while… attracting the next generation of talent. (Take a look here too for more ideas!)  If you’re in the business of providing homes and creating communities, you know how crucial it is to have passionate people at the

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Embracing Outsourcing – A PHAs Power Move

In the affordable housing industry, it’s easy to get caught in the whirlwind of day-to-day operations, juggling a multitude of responsibilities. But what if we told you there’s a toolbox of efficiency and expertise waiting to be unlocked?   That toolbox is outsourcing, and it’s your ticket to a world of creative solutions and streamlined processes. 

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Disaster Preparedness and Recovery Strategies for Your PHA

As we find ourselves in the middle of hurricane season and brace ourselves for the severe winter weather to come, it’s time to chat about something a little more serious… we’re diving into the world of disaster preparedness and recovery.   Think of it as getting your house in order, so you’re not caught off guard

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Preparing Your PHA for Emergency Inspections

Fall has fallen… bringing with it lower temperatures, chilly breezes, and the splendor of autumn colors. This can only mean one thing… “Old Man Winter” is not far behind and for PHAs everywhere, a spike in emergency inspections will soon be on the horizon.   Is your agency ready?   What are Emergency Inspections? When a PHA receives

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