PHAs

Landlord Incentive Options for PHAs

One of the biggest roadblocks for HUD’s Housing Choice Voucher program (HCV) is the reluctance among landlords to rent to voucher-holding tenants. We’ve discovered there are plenty of reasons for this hesitancy, but one of the best answers to landlord hesitation (like with most hesitation) is the ability to offer incentives.      We’ve learned creating a …

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The Great Digital Divide- Supporting our Aging Housing Clients

“Technology is a useful servant, but a dangerous master.” – Christian Lous Lange  Our lives have become dependent on technology.   While we appreciate all that advanced technology has done for us as a society, no one can deny some of the problematic aspects that have surfaced along with it.   One of these is the great …

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Advancing Positive Change through Your Administrative Plan

Advancing Positive Change Through Your Administrative Plan

Covid-19 gave us an opportunity to rethink how we plan our PHAs near term and long-term. Revisiting your agency’s administrative plan allows you to adjust policies and procedures that may be outdated or no longer serve your agency or community well. Wherever HUD allows discretion, take advantage of this power to make changes that will …

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Understanding Reasonable Accommodations

Reduce Administrative Costs by Understanding Reasonable Accommodations

Having a disability shouldn’t mean that a person’s housing situation should be intolerable. If someone has a physical or mental disability, it’s imperative they are aware of the accommodation or modification they can request from their housing that will allow them to make the most of their home life. This is not just limited to …

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Don't Let Busy Season Bury Your PHA

Planning and Preparedness – Don’t Let Your Busy Season Bury You

Summer is the busiest time of the year for many PHAs.  PHA staff can often find themselves unprepared or even ill equipped to handle the summer surge in workload. The increase in moves, recertifications, employee vacation time, and COVID-related struggles, ultimately leads to delays in processing, a backlog of escalations, and a cycle of frustration …

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