PHAs

Understanding Reasonable Accommodations

Reduce Administrative Costs by Understanding Reasonable Accommodations

Having a disability shouldn’t mean that a person’s housing situation should be intolerable. If someone has a physical or mental disability, it’s imperative they are aware of the accommodation or modification they can request from their housing that will allow them to make the most of their home life. This is not just limited to […]

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Don't Let Busy Season Bury Your PHA

Planning and Preparedness – Don’t Let Your Busy Season Bury You

Summer is the busiest time of the year for many PHAs.  PHA staff can often find themselves unprepared or even ill equipped to handle the summer surge in workload. The increase in moves, recertifications, employee vacation time, and COVID-related struggles, ultimately leads to delays in processing, a backlog of escalations, and a cycle of frustration

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Emergency Housing

The Emergency Housing Voucher Program: What PHAs Need to Know

The American Rescue Plan Act was signed into law on March 11, 2021. Within this piece of legislation funding was included for a new program designed to be an emergency source for specific families. It is the Emergency Housing Voucher Program.  Not to be confused with what we already know about tenant-based or project-based vouchers,

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conflict resolution

The Importance of Conflict Resolution

The word ‘conflict’, or even just the thought of conflict, can make people uncomfortable. The truth is, conflict is inherent in our everyday lives. Through the changes and growth that is routine to any company or organization misunderstandings and disagreements can occur. Thus, conflict is inevitable.  When it is framed in that manner it is

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Predictive Index

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