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housing blogs

The Great Digital Divide- Supporting our Aging Housing Clients

“Technology is a useful servant, but a dangerous master.” – Christian Lous Lange  Our lives have become dependent on technology.   While we appreciate all that advanced technology has done for us as a society, no one can deny some of the problematic aspects that have surfaced along with it.   One of these is the great

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Investing in What Really Matters

“When you invest in people and lift them to their full potential, they will love you for it.” – Jim Rohn  It’s easy to view business interactions through the lens of transactions and numbers, and unfortunately for PHAs and many affordable housing programs, tenants feel it has become the norm to be treated more like

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Section 8 Stigmas- Myth vs Reality

Merriam-Webster defines stigma as a mark of shame or discredit. However, for Section 8 participants, it is a mark that has been imposed by others and has had long-reaching consequences.  Many people associate Section 8 with poverty, laziness, and the broken welfare system of days past.  They retain a picture of old and rundown buildings

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It’s Time for the PHA Evolution

We are all given 2 choices in life and in business… either evolve or repeat.   Everything that happens to us, everything we walk through, everything we experience, is an area of opportunity where we will either learn and grow, or we get to do it all over again until we do.  Without realizing it, we

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Advancing Positive Change through Your Administrative Plan

Advancing Positive Change Through Your Administrative Plan

Covid-19 gave us an opportunity to rethink how we plan our PHAs near term and long-term. Revisiting your agency’s administrative plan allows you to adjust policies and procedures that may be outdated or no longer serve your agency or community well. Wherever HUD allows discretion, take advantage of this power to make changes that will

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Don't Let Busy Season Bury Your PHA

Planning and Preparedness – Don’t Let Your Busy Season Bury You

Summer is the busiest time of the year for many PHAs.  PHA staff can often find themselves unprepared or even ill equipped to handle the summer surge in workload. The increase in moves, recertifications, employee vacation time, and COVID-related struggles, ultimately leads to delays in processing, a backlog of escalations, and a cycle of frustration

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Conducting Virtual HQS Inspections

Conducting Virtual HQS Inspections

Getting back on track is easier said than done for a great deal of PHAs trying to move forward with “normal” operations. Why is “normal” under quotation marks? Let’s face it, things stopped being normal once COVID made its debut. Now that emergency operations have started to settle down, what’s left is to blend normal

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Emergency Housing

The Emergency Housing Voucher Program: What PHAs Need to Know

The American Rescue Plan Act was signed into law on March 11, 2021. Within this piece of legislation funding was included for a new program designed to be an emergency source for specific families. It is the Emergency Housing Voucher Program.  Not to be confused with what we already know about tenant-based or project-based vouchers,

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Getting Back on Track with SEMAP

Getting Back on Track with SEMAP

Public Housing Authorities nationwide were under a lot of pressure throughout the course of the pandemic. The services provided by these PHAs are so critical to the communities they serve.   In order to keep these crucial programs running, HUD offered several waivers for agencies. These waivers gave PHAs a reprieve from some of the

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Creative Solutions

Creative Solutions for PHAs Busy Season Problems

Over the past few months, we at AMA have done a ton to research the needs of Public Housing Agencies/Authorities. And we’ve come across 2 problem areas super common to most PHAs right now:  Backlog  Increase in expiring vouchers I know those are pretty big topics that some of you may feel you can’t do

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Portability and the Summer Surge

PHA Reminders for Summer Portability Surge

As the pandemic wore on, our country experienced levels of job loss unseen since the 1930s. Along with this came an unprecedented number of people who chose to relocate, with the majority leaving largely populated cities. The 10 largest Section 8 programs in the U.S. are all located in large metropolitan areas, so it is

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Smart Fixes for PHAs

Smart Fixes for New Challenges to PHAs

The affordable housing industry has been hit hard by the pandemic. Like a small town after a tornado, many PHAs and program administrators are now standing in the aftermath unsure of how to succeed in the current climate. We gathered a few inside sources and asked for their insight on… what they have experienced, what

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COVID Recovery for PHAs

PHAs Need COVID Recovery Assistance Too 

Recovery is defined as, “to return to a normal state of health, mind, or strength.” There might be humorous banter about what ‘normal’ is for PHAs, however, now that the surge of emergency response to COVID-19 has subsided, it’s time for Public Housing Agencies to move forward and begin operating at full strength again.  Just

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conflict resolution

The Importance of Conflict Resolution

The word ‘conflict’, or even just the thought of conflict, can make people uncomfortable. The truth is, conflict is inherent in our everyday lives. Through the changes and growth that is routine to any company or organization misunderstandings and disagreements can occur. Thus, conflict is inevitable.  When it is framed in that manner it is

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increase creativity and support

Diversity to Increase Creativity, Productivity, and Growth

Stephen Covey, who wrote The 7 Habits of Highly Effective People, is quoted as saying, “Strength lies in differences, not in similarities.”  If you want to create a team and a workplace that is rock solid, you have to start seeing people as a representation of what they can do for the organization, and not

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navigating through your workplace

How to Navigate the Current Shift in Leverage in the Workplace

Benjamin Franklin said, “When you’re finished changing, you’re finished.” Change is rarely desirable, but is often inevitable, and in our current society, change seems to be the new name of the game.  Many companies are finding themselves in the unfamiliar and precarious position of having more job openings than they are comfortable with, but not

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senoir housing support management

Senior Housing and Reasonable Accommodations

According to the National Center for Assisted Living (NCAL), currently, around one million American seniors, age 62 or older, live in some sort of senior housing community. That number is expected to double by the year 2030 and of all federally subsidized households, 68% are seniors.  The Fair Housing Act provides a “Housing for Older

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worklife balance

Well-Being in the Workplace

2021 was a year full of unexpected challenges for all of us.  Now more than ever, those in the workforce are seeking companies building an environment that supports mental health, functional well-being, and supports the humanity of their staff. When the Covid-19 pandemic hit, it brought with it a whole host of issues most have

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leader and manager

The Difference Between Manager and Leader

“Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.”  This quote, written by Stephen Covey, sets a vision for managers and leaders in their respective roles. Despite often being used interchangeably, managers and leaders have different functions and priorities within an organization. Both require

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redefining innovation

Redefining Innovation

Innovation is one of those words people and companies often throw around. It’s become a buzzword and has lost some of its meaning and power. The simple definition of innovation is, introducing new things, ideas, or ways of doing something. That definition stinks. Why? Ideas are in surplus, and they always have been, because everyone has

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AMA Webinar Series: On-Demand

Insights for Public Housing Leadership

If you missed one of our webinars, don’t worry! You can now view all of the AMA webinars on-demand at a time that works best for you. If you see something you like, click on the image and start watching. Enjoy!

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AMA Guidebooks

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Post-COVID PHA Strategies to Help You Conquer the Road Ahead!