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Heroes and Stewards… Leadership During Transition

Times of transition are tricky. We know in order to evolve, we need to make changes. But changing requires, well… change, and that is not easy.   Seasons of transition will often magnify what we are made of and after the dust settles, we will either be known for our …

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Back to School for PHAs

The first day of school usually dawned foggy. The weather was cooling off significantly by then, and the onset of chilly mornings brought with it a blanket of fog that was comforting in a way… even at the beginning of September.   The sight and smell of bright yellow busses, fresh …

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Landlord Incentive Options for PHAs

One of the biggest roadblocks for HUD’s Housing Choice Voucher program (HCV) is the reluctance among landlords to rent to voucher-holding tenants. We’ve discovered there are plenty of reasons for this hesitancy, but one of the best answers to landlord hesitation (like with most hesitation) is the ability to offer …

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The Great Digital Divide- Supporting our Aging Housing Clients

“Technology is a useful servant, but a dangerous master.” – Christian Lous Lange  Our lives have become dependent on technology.   While we appreciate all that advanced technology has done for us as a society, no one can deny some of the problematic aspects that have surfaced along with it.   One …

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Investing in What Really Matters

“When you invest in people and lift them to their full potential, they will love you for it.” – Jim Rohn  It’s easy to view business interactions through the lens of transactions and numbers, and unfortunately for PHAs and many affordable housing programs, tenants feel it has become the norm …

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Section 8 Stigmas- Myth vs Reality

Merriam-Webster defines stigma as a mark of shame or discredit. However, for Section 8 participants, it is a mark that has been imposed by others and has had long-reaching consequences.  Many people associate Section 8 with poverty, laziness, and the broken welfare system of days past.  They retain a picture …

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It’s Time for the PHA Evolution

We are all given 2 choices in life and in business… either evolve or repeat.   Everything that happens to us, everything we walk through, everything we experience, is an area of opportunity where we will either learn and grow, or we get to do it all over again until we …

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Advancing Positive Change through Your Administrative Plan

Advancing Positive Change Through Your Administrative Plan

Covid-19 gave us an opportunity to rethink how we plan our PHAs near term and long-term. Revisiting your agency’s administrative plan allows you to adjust policies and procedures that may be outdated or no longer serve your agency or community well. Wherever HUD allows discretion, take advantage of this power …

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Understanding Reasonable Accommodations

Reduce Administrative Costs by Understanding Reasonable Accommodations

Having a disability shouldn’t mean that a person’s housing situation should be intolerable. If someone has a physical or mental disability, it’s imperative they are aware of the accommodation or modification they can request from their housing that will allow them to make the most of their home life. This …

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Don't Let Busy Season Bury Your PHA

Planning and Preparedness – Don’t Let Your Busy Season Bury You

Summer is the busiest time of the year for many PHAs.  PHA staff can often find themselves unprepared or even ill equipped to handle the summer surge in workload. The increase in moves, recertifications, employee vacation time, and COVID-related struggles, ultimately leads to delays in processing, a backlog of escalations, …

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Conducting Virtual HQS Inspections

Conducting Virtual HQS Inspections

Getting back on track is easier said than done for a great deal of PHAs trying to move forward with “normal” operations. Why is “normal” under quotation marks? Let’s face it, things stopped being normal once COVID made its debut. Now that emergency operations have started to settle down, what’s …

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Emergency Housing

The Emergency Housing Voucher Program: What PHAs Need to Know

The American Rescue Plan Act was signed into law on March 11, 2021. Within this piece of legislation funding was included for a new program designed to be an emergency source for specific families. It is the Emergency Housing Voucher Program.  Not to be confused with what we already know …

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AMA Webinar Series: On-Demand

Insights for Public Housing Leadership

If you missed one of our webinars, don’t worry! You can now view all of the AMA webinars on-demand at a time that works best for you. If you see something you like, click on the image and start watching. Enjoy!

AMA Guidebooks

Maximize Efficiency at your PHA

Eliminate the Stress of Case Management with this Comprehensive Guidebook.

Uncover the limitless advantages of the functional PHA approach and learn what to consider as you move forward.

Post-COVID PHA Strategies to Help You Conquer the Road Ahead!