Our free Resident Data Playbook is a practical workbook for housing authority leaders who are not short on resident data, only short on visibility. Whether you are pursuing Jobs Plus, Family Self-Sufficiency, Choice Neighborhoods, workforce funding, or local partnerships, it shows you how to turn information scattered across property systems, services programs, and spreadsheets into clear insight, a stronger case for funding, and proof that your programs change lives.
By the end, you’ll have:
- A Resident Opportunity Framework
- A common resident services taxonomy
- A resident risk model that flags issues early
- Dashboard and scorecard designs
- Funding readiness strategies
- A 30-day implementation plan